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Email sales@vilsatechnologies.com Call Now! +91-97844-35350
Open Mon - Sat 09:00-18:00
Email sales@vilsatechnologies.com Call Now! +91-97844-35350

Privacy Policy

Privacy Policy

Vilsa Technologies Private Limited

Last Updated: (10-12-2025)

Vilsa Technologies Private Limited (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, software services, or communicate with us via WhatsApp or other platforms.


1. Information We Collect

We may collect the following information:

  • Name

  • Mobile number

  • Email address

  • Organization name (school, college, hospital, business)

  • Service-related information shared by the user

  • Communication history for support purposes

We collect this information only when you voluntarily provide it.


2. How We Use Your Information

We use your information for:

  • Providing software services and technical support

  • Responding to inquiries and service requests

  • Account setup, onboarding, and service communication

  • Sending important service-related notifications

  • Improving our products and services

❌ We do not sell, rent, or trade personal information to third parties.


3. WhatsApp Communication & Consent

We use WhatsApp as a communication channel strictly for:

  • Customer support

  • Service-related updates

  • Responding to customer-initiated messages

  • Product or service information requested by the user

Users provide consent (opt-in) by:

  • Initiating a conversation on WhatsApp

  • Submitting their contact details on our website

  • Requesting information about our services

Users may opt out anytime by replying “STOP” or contacting us directly.

All WhatsApp communication complies with WhatsApp Business Messaging and Commerce Policies.


4. Data Sharing

We may share data only with:

  • Authorized employees and service providers

  • WhatsApp (Meta Platforms) for message delivery

  • Legal authorities if required by law

We do not share personal data for advertising or unauthorized marketing.


5. Data Security

We implement reasonable technical and organizational security measures to protect user data from unauthorized access, misuse, or disclosure.


6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.


7. User Rights

Users have the right to:

  • Access their personal data

  • Request correction or update

  • Request deletion of personal data

  • Withdraw consent for WhatsApp communication

Requests can be sent to us using the contact details below.


8. Third-Party Services

Our services may integrate with third-party platforms such as WhatsApp (Meta). We are not responsible for the privacy practices of third-party services, and users are encouraged to review their policies.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.


10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Vilsa Technologies Private Limited
📧 Email: support@vilsatechnologies.com
📞 Phone: +91 9784435350
🌐 Website: www.vilsatechnologies.com